Engaging with Trippido through our digital platform signifies your concurrence with the following terms, ensuring a distinguished travel experience.
Economic Pricing Structure
Comprehensive Fees:
Our rates are competitively set per person and clearly do not cover incidental expenses such as gratuities, visa fees, and personal indulgences.
Financial Transactions:
Payment is accepted via major credit cards, including Visa, MasterCard, American Express, Discover, and Diners Club. Full prepayment is requisite, and it will be reflected on your account statement.
Reservation Confirmation
Evidence of Transaction:
Following payment, a confirmation will be dispatched via email. This document is a formal payment acknowledgment and must be retained for service redemption.
Accuracy of Information:
The information provided at booking must be precise to ensure flawless service delivery.
- Cancellation and Non-Appearance
Cancellation Terms:
Specific cancellation policies apply to each service offering. Alterations in package bookings may affect promotional considerations.
Absence:
Non-attendance for a scheduled service results in forfeiture of refund opportunities. All confirmations are definitive and binding.
Itinerary Flexibility:
Modifications to travel plans may occur due to external influences. Comparable alternatives will be provided where feasible.
Notification of Changes:Minor itinerary adjustments may be enacted at our discretion without compensation. Significant alterations will be communicated before departure.
- Accommodation Specifications
Alternative Arrangements:In the event of non-availability of preferred lodging, we will endeavor to secure an equivalent alternative.
Operational Policies of Hotels:Adherence to hotels' specific check-in and check-out times is beyond our control and subject to their operational policies.
Risk Mitigation:We recommend securing comprehensive travel insurance to safeguard against unforeseen personal incidents and potential financial losses.
- Documentation Responsibility
Travel Documentation:Clients are responsible for ensuring possession of all necessary travel documents. Lack of proper documentation may result in non-refundable reservation cancellations.
- Intellectual Property Compliance
Content Usage:
All content on our website, including text, graphics, and logos, is proprietary. Unauthorized use of site content for non-personal or commercial endeavors is strictly prohibited.
OFAC Adherence:
Compliance with UAE law prohibits transactions with or provision of services to countries sanctioned by OFAC.
Governing Law:
All legal disputes or claims associated with this website are governed and interpreted by the laws of the UAE.
Service Accuracy:
While we strive to provide accurate information about our services, occasional errors or inaccuracies may occur. Trippido disclaims any liability for such discrepancies. We reserve the right to correct any errors and to update our terms and conditions as necessary.
Third-Party Services:
Trippido may include links to third-party websites or services not owned or controlled by us. We do not assume responsibility for the content, privacy policies, or practices of third-party sites or services. Your interactions with third-party services are at your own risk.
Respectful Engagement:
Clients are expected to engage with our staff and partners respectfully. Abusive or inappropriate behavior will not be tolerated and may result in termination of services without a refund.
Compliance with Guidelines:Clients must adhere to the guidelines and rules Trippido and our service partners set forth. Failure to comply may result in service disruption or cancellation without a refund.
Unforeseen Events:
Trippido is not liable for any failure to perform its obligations where such failure is a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power, or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, interruption or failure of electricity or telephone service. Additionally, circumstances such as pandemics, outbreaks of infectious diseases, and other public health emergencies may also be considered force majeure events. During such events, Trippido will try to provide alternative arrangements or reschedule services where feasible, but clients acknowledge that such situations are beyond our control. Our priority is always the safety and well-being of our clients, and we appreciate your understanding and cooperation during these exceptional times.
Customer Feedback:
We value your feedback as it helps us improve our services. Please send any comments or complaints to info@trippido.com. We strive to address all concerns promptly and effectively to maintain the highest customer satisfaction standards. Your insights are crucial for our continuous improvement, and we are committed to providing a responsive and attentive service experience. Whether it's a suggestion for enhancing our offerings or a concern that needs resolution, we appreciate and welcome your input. Our dedicated customer service team is available to assist you and ensure your experience with Trippido meets your expectations.
Resolution of Disputes:In the event of a dispute, we aim to resolve the matter amicably through negotiation. If a resolution cannot be reached, the dispute will be subject to the jurisdiction of the UAE courts as outlined in the "Governing Law" section.